Shipping and Delivery
Due to adverse weather conditions please expect possible delays in delivery. We encourage customers to place their orders as soon as possible so that presents can be delivered in time for Christmas.
We aim to keep our delivery options clear and simple. We use Royal Mail and DPD Local couriers for our UK deliveries depending on the size or value of your order. For upgrading your delivery we offer the opportunity to select a Next Working Day option.
Standard Delivery (3-5 days)
All Orders Over £50.00: FREE
Orders Under £49.99: £3.95
Express Delivery : Next Working Day*
Any Size Order : £5.95
Place your order before 3pm Monday-Thursday, selecting Next Day Delivery during checkout, to receive your order the following working day*
*Some UK locations are unavailable for our Next Day delivery due to their remoteness. I.e postcodes starting with IV, HS, BT and ZE, and some AB, KA, KW, PA, and PH postcodes. These orders will be delivered on a 2 working day service .
Please use the table below to check your delivery day
| Next Working Day delivery days for Orders Placed Before 3pm | |
Order Day |
Delivery Day |
| Monday | Tuesday |
| Tuesday | Wednesday |
| Wednesday | Thursday |
| Thursday | Friday |
| Friday | Tuesday |
| Saturday | Tuesday |
| Sunday | Tuesday |
WHERE DO YOU DELIVER?
We deliver to all Mainland UK addresses, including Northern Ireland.
We do not deliver to:
- Any country outside of the United Kingdom
- PO Box Addresses
- Channel Islands
- EIRE (Southern Ireland)
We reserve the right to cancel any order that we cannot deliver to, a member of our team will make contact in such circumstances. Please be aware that delivery lead times are only approximate and we accept no liability with regards to any failed or delayed deliveries.
I WISH TO RETURN AN ITEM:
Our returns policy is very straightforward, please see our returns page for further information.
IF YOU HAVE A QUESTION OR A PROBLEM WITH YOUR DELIVERY, YOU CAN CONTACT OUR CUSTOMER SERVICE CENTRE:
Via Email : Please contact us here
Telephone: 01732 378 557 (Mon-Fri - 9am-6pm)
